Shipping Policy

THIS SHIPPING POLICY FOR ORDERS ALL OVER THE WORLD. 

Welcome to our online store! Here at BIJASEEDS, we're committed to providing you with a seamless shopping experience, which includes clear and transparent shipping policies. Please take a moment to review our shipping guidelines. 

Upon placing an order, you will receive updates on its status and shipping details, along with the tracking number (via email) once the order has been dispatched.

Regarding the delivery service zone:
We have reached the maximum number of countries on the globe. For More Information, Please Continue The Process.

Processing time:
Processing time starts from the date the order is placed. Normally, it takes 1 -2 business days (Monday-Friday) to process orders. Once processed, we will proceed to shipping. Every effort is made to ship your order quickly. The deadline for ordering is 2:00 PM ((GMT+01:00) Central European Standard Time (Amsterdam)

Delivery time:
Standard shipping: We usually deliver orders within 12-15 working days. (Monday to Fri)* (in regular season). If you have not received tracking details within 6 working days, please reach out to us via email at support@bijaseeds.com so that we can help.

Delivery Costs:
We offer free shipping to all international destinations, with no minimum order requirements.

Courier & Tracking Information:
We partner with reliable courier services to ensure timely and secure deliveries.
Once your order is dispatched, you will receive a tracking number via email to monitor your shipment.

Shipping Limitations:
We ship to most international regions, but some seed types may be restricted in certain countries due to local import regulations.
If any restrictions affect your order, we will notify you as soon as possible.
Bijaseeds is not responsible for customs clearance delays or additional import duties imposed by local authorities.

Delivery Failure:
If delivery fails due to reasons attributable to the customer (such as providing an incorrect shipping address or being unavailable to receive the package), or if the customer declines to accept the delivery, the package will be returned to the sender (BIJASEEDS) at the customer’s expense. This expense includes any shipping costs incurred, which will be deducted from the total order amount to be refunded.

Change of Delivery Address:
Once your order is in transit, we're unable to change the delivery address. If you need to modify the delivery location, please contact us within one day of placing your order at support@bijaseeds.com or call us at +31616144418 (WhatsApp).

After receiving your order:
Please carefully inspect the package and its contents upon receipt to ensure they are intact and complete before signing for delivery. If you discover any damage or discrepancies, please refuse delivery of the goods or sign for them as "Damaged," then contact us immediately.

Order Cancellation:
We regret to hear that you wish to cancel your order! If your order hasn't shipped yet, we'll provide you with a full refund upon cancellation.

If your order has already been shipped, you'll need to request a refund once you receive the order. Please refer to our Return and Refund policy for more information.

Gift Wrapping:
Unfortunately, we do not currently offer gift-wrapping services.

Holidays:
Please note that we do not deliver on Bank Holidays. Your parcel will be delivered on the next working day.

Tax:
bijaseeds.com does not charge you any additional taxes.

Delivery Time Exceeded:
If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

For Further Inquiries:
If you have any additional questions, please don't hesitate to contact our customer service team at support@bijaseeds.com

BIJASEEDS
Operating under The Skanda Organic42 B.V., registered trade name in the Netherlands.

Have any questions? Feel free to reach out!

Phone & Live Chat Support Hours:
Monday – Saturday: 9 AM – 6 PM